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feat: file/screenshot attachments on support tickets (v0.49.1)

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Support form now accepts up to 5 attachments (images, PDF, text, JSON,
zip; 10MB each) via the existing S3/MinIO presigned-upload flow. New
support_ticket_attachments table; attachment links get folded into the
Gitea issue body and shown as thumbnails in both the user's ticket
history and the admin support view.

New presign endpoint (/api/v1/support/attachments/presign, rate-limited
20/hr) scoped to the uploading user rather than a ticket id, since the
ticket doesn't exist yet at upload time.

Co-Authored-By: Claude Sonnet 5 <noreply@anthropic.com>
This commit is contained in:
Arnaud
2026-07-18 12:09:40 +02:00
parent 811d4cad42
commit 12c2ec213a
19 changed files with 5855 additions and 64 deletions
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packages/db/src/schema/support.ts
+18 -2
View File
@@ -1,4 +1,4 @@
import { pgTable, text, timestamp, index, pgEnum } from "drizzle-orm/pg-core";
import { pgTable, text, timestamp, integer, index, pgEnum } from "drizzle-orm/pg-core";
import { relations } from "drizzle-orm";
import { users } from "./users";
@@ -21,6 +21,22 @@ export const supportTickets = pgTable("support_tickets", {
index("support_tickets_status_idx").on(t.status, t.createdAt),
]);
export const supportTicketsRelations = relations(supportTickets, ({ one }) => ({
export const supportTicketAttachments = pgTable("support_ticket_attachments", {
id: text("id").primaryKey(),
ticketId: text("ticket_id").notNull().references(() => supportTickets.id, { onDelete: "cascade" }),
storageKey: text("storage_key").notNull(),
contentType: text("content_type").notNull(),
sizeBytes: integer("size_bytes").notNull(),
createdAt: timestamp("created_at").notNull().defaultNow(),
}, (t) => [
index("support_ticket_attachments_ticket_idx").on(t.ticketId),
]);
export const supportTicketsRelations = relations(supportTickets, ({ one, many }) => ({
user: one(users, { fields: [supportTickets.userId], references: [users.id] }),
attachments: many(supportTicketAttachments),
}));
export const supportTicketAttachmentsRelations = relations(supportTicketAttachments, ({ one }) => ({
ticket: one(supportTickets, { fields: [supportTicketAttachments.ticketId], references: [supportTickets.id] }),
}));