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feat: in-app support form with email + Gitea issue integration (v0.49.0)

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Users can now report bugs, suggestions, or questions from a new /support
page. Each submission sends a confirmation email and, when GITEA_URL/
GITEA_TOKEN/GITEA_REPO are configured in admin Settings, opens a labeled
issue on that repo automatically (best-effort — failure doesn't block the
ticket). Admins get a Support section to triage status and retry failed
Gitea issue creation.

New support_tickets table, gitea.ts client, site-settings entries for the
three new secrets, and OpenAPI docs for the two user-facing endpoints.

Co-Authored-By: Claude Sonnet 5 <noreply@anthropic.com>
This commit is contained in:
Arnaud
2026-07-18 11:23:02 +02:00
parent 9ea1f90ec4
commit 811d4cad42
27 changed files with 6136 additions and 6 deletions
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apps/web/lib/openapi.ts
+15
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@@ -582,6 +582,21 @@ export function generateOpenApiSpec(): object {
registry.registerPath({ method: "get", path: "/api/v1/webhooks/{id}/deliveries", summary: "List recent delivery attempts (most recent 20)", security, request: { params: idParam }, responses: { 200: { description: "Deliveries, newest first", content: { "application/json": { schema: z.array(WebhookDeliveryRef) } } }, 404: { description: "Not found", content: { "application/json": { schema: ApiErrorRef } } } } });
registry.registerPath({ method: "post", path: "/api/v1/webhooks/{id}/redeliver", summary: "Re-send a past delivery's payload", security, request: { params: idParam, body: { content: { "application/json": { schema: z.object({ deliveryId: z.string().uuid() }) } }, required: true } }, responses: { 200: { description: "Redelivery dispatched", content: { "application/json": { schema: z.object({ ok: z.boolean() }) } } }, 400: { description: "Validation error", content: { "application/json": { schema: ApiErrorRef } } }, 404: { description: "Webhook or delivery not found", content: { "application/json": { schema: ApiErrorRef } } } } });
// --- Support: bug reports, suggestions, and questions submitted in-app ---
const SupportTicketTypeEnum = z.enum(["bug", "suggestion", "question"]);
const SupportTicketStatusEnum = z.enum(["open", "triaged", "closed"]);
const SupportTicketRef = registry.register("SupportTicket", z.object({
id: z.string(), userId: z.string(), type: SupportTicketTypeEnum, title: z.string(), description: z.string(),
status: SupportTicketStatusEnum, giteaIssueUrl: z.string().nullable(), giteaError: z.string().nullable(),
createdAt: z.string().datetime(), updatedAt: z.string().datetime(),
}));
const CreateSupportTicketRef = registry.register("CreateSupportTicket", z.object({
type: SupportTicketTypeEnum, title: z.string().min(3).max(200), description: z.string().min(10).max(5000),
}));
registry.registerPath({ method: "get", path: "/api/v1/support", summary: "List your support tickets", security, responses: { 200: { description: "Tickets, newest first", content: { "application/json": { schema: z.array(SupportTicketRef) } } }, 401: { description: "Unauthorized", content: { "application/json": { schema: ApiErrorRef } } } } });
registry.registerPath({ method: "post", path: "/api/v1/support", summary: "Submit a bug report, suggestion, or question", description: "Best-effort opens a matching issue on the configured Gitea repo (see giteaIssueUrl/giteaError) — this never blocks ticket creation. Sends a confirmation email.", security, request: { body: { content: { "application/json": { schema: CreateSupportTicketRef } }, required: true } }, responses: { 201: { description: "Created", content: { "application/json": { schema: SupportTicketRef } } }, 400: { description: "Validation error", content: { "application/json": { schema: ApiErrorRef } } }, 401: { description: "Unauthorized", content: { "application/json": { schema: ApiErrorRef } } } } });
// --- Conversations: 1:1 direct messages ---
const ConversationSummaryRef = registry.register("ConversationSummary", z.object({
id: z.string(),