feat: two-way sync between support tickets and Gitea issues (v0.63.0)

Outbound (already existed one-way: ticket create -> Gitea issue) now
also mirrors status changes: closing/reopening a ticket in the admin
UI closes/reopens the linked Gitea issue, and replies posted from
Epicure (by the ticket owner or an admin) post as a comment on the
issue. Captures and stores the Gitea issue number at creation time
to address these follow-up calls without re-parsing the issue URL.

Inbound: new webhook receiver at /api/webhooks/gitea, verified via
HMAC-SHA256 signature (X-Gitea-Signature) with a configurable
GITEA_WEBHOOK_SECRET site setting, deduped by delivery id the same
way the existing Stripe receiver dedupes events. Handles "issues"
(closed/reopened -> ticket status) and "issue_comment" (created ->
appends to the ticket's comment thread), skipping comments Epicura
already posted itself (matched by Gitea comment id) to avoid loops.

New support_ticket_comments table backs a lightweight conversation
thread on both the user-facing support page and the admin support
manager, each comment tagged by author (user/admin/gitea).

Co-Authored-By: Claude Sonnet 5 <noreply@anthropic.com>
This commit is contained in:
Arnaud
2026-07-20 23:34:39 +02:00
parent 274c50c2f6
commit b17984fbef
22 changed files with 6642 additions and 17 deletions
@@ -0,0 +1,67 @@
import { NextRequest, NextResponse } from "next/server";
import crypto from "node:crypto";
import { z } from "zod";
import { db, supportTickets, supportTicketComments, eq, asc } from "@epicure/db";
import { requireSession } from "@/lib/api-auth";
import { postGiteaComment } from "@/lib/gitea";
const CreateCommentBody = z.object({
body: z.string().trim().min(1).max(3000),
});
export async function GET(_req: NextRequest, { params }: { params: Promise<{ id: string }> }) {
const { session, response } = await requireSession();
if (response) return response;
const { id } = await params;
const ticket = await db.query.supportTickets.findFirst({ where: eq(supportTickets.id, id) });
if (!ticket || ticket.userId !== session!.user.id) {
return NextResponse.json({ error: "Not found" }, { status: 404 });
}
const comments = await db.query.supportTicketComments.findMany({
where: eq(supportTicketComments.ticketId, id),
orderBy: asc(supportTicketComments.createdAt),
});
return NextResponse.json(comments);
}
export async function POST(req: NextRequest, { params }: { params: Promise<{ id: string }> }) {
const { session, response } = await requireSession();
if (response) return response;
const { id } = await params;
const ticket = await db.query.supportTickets.findFirst({ where: eq(supportTickets.id, id) });
if (!ticket || ticket.userId !== session!.user.id) {
return NextResponse.json({ error: "Not found" }, { status: 404 });
}
const parsed = CreateCommentBody.safeParse(await req.json());
if (!parsed.success) {
return NextResponse.json({ error: "Validation error", issues: parsed.error.issues }, { status: 400 });
}
let giteaCommentId: number | null = null;
if (ticket.giteaIssueNumber) {
const { id: commentId } = await postGiteaComment(ticket.giteaIssueNumber, parsed.data.body);
giteaCommentId = commentId;
}
const commentId = crypto.randomUUID();
const now = new Date();
await db.insert(supportTicketComments).values({
id: commentId,
ticketId: id,
authorType: "user",
authorId: session!.user.id,
body: parsed.data.body,
giteaCommentId,
createdAt: now,
});
return NextResponse.json(
{ id: commentId, ticketId: id, authorType: "user", authorId: session!.user.id, body: parsed.data.body, createdAt: now.toISOString() },
{ status: 201 }
);
}
+2 -1
View File
@@ -66,7 +66,7 @@ export async function POST(req: NextRequest) {
const id = crypto.randomUUID();
const now = new Date();
const { url: giteaIssueUrl, error: giteaError } = await createGiteaIssue({
const { url: giteaIssueUrl, number: giteaIssueNumber, error: giteaError } = await createGiteaIssue({
type,
title,
body: buildGiteaIssueBody({ description, userId: session!.user.id, attachments }),
@@ -80,6 +80,7 @@ export async function POST(req: NextRequest) {
description,
status: "open",
giteaIssueUrl,
giteaIssueNumber,
giteaError,
createdAt: now,
updatedAt: now,