Outbound (already existed one-way: ticket create -> Gitea issue) now
also mirrors status changes: closing/reopening a ticket in the admin
UI closes/reopens the linked Gitea issue, and replies posted from
Epicure (by the ticket owner or an admin) post as a comment on the
issue. Captures and stores the Gitea issue number at creation time
to address these follow-up calls without re-parsing the issue URL.
Inbound: new webhook receiver at /api/webhooks/gitea, verified via
HMAC-SHA256 signature (X-Gitea-Signature) with a configurable
GITEA_WEBHOOK_SECRET site setting, deduped by delivery id the same
way the existing Stripe receiver dedupes events. Handles "issues"
(closed/reopened -> ticket status) and "issue_comment" (created ->
appends to the ticket's comment thread), skipping comments Epicura
already posted itself (matched by Gitea comment id) to avoid loops.
New support_ticket_comments table backs a lightweight conversation
thread on both the user-facing support page and the admin support
manager, each comment tagged by author (user/admin/gitea).
Co-Authored-By: Claude Sonnet 5 <noreply@anthropic.com>
Support form now accepts up to 5 attachments (images, PDF, text, JSON,
zip; 10MB each) via the existing S3/MinIO presigned-upload flow. New
support_ticket_attachments table; attachment links get folded into the
Gitea issue body and shown as thumbnails in both the user's ticket
history and the admin support view.
New presign endpoint (/api/v1/support/attachments/presign, rate-limited
20/hr) scoped to the uploading user rather than a ticket id, since the
ticket doesn't exist yet at upload time.
Co-Authored-By: Claude Sonnet 5 <noreply@anthropic.com>
Users can now report bugs, suggestions, or questions from a new /support
page. Each submission sends a confirmation email and, when GITEA_URL/
GITEA_TOKEN/GITEA_REPO are configured in admin Settings, opens a labeled
issue on that repo automatically (best-effort — failure doesn't block the
ticket). Admins get a Support section to triage status and retry failed
Gitea issue creation.
New support_tickets table, gitea.ts client, site-settings entries for the
three new secrets, and OpenAPI docs for the two user-facing endpoints.
Co-Authored-By: Claude Sonnet 5 <noreply@anthropic.com>
Arnaud