b17984fbef
Outbound (already existed one-way: ticket create -> Gitea issue) now also mirrors status changes: closing/reopening a ticket in the admin UI closes/reopens the linked Gitea issue, and replies posted from Epicure (by the ticket owner or an admin) post as a comment on the issue. Captures and stores the Gitea issue number at creation time to address these follow-up calls without re-parsing the issue URL. Inbound: new webhook receiver at /api/webhooks/gitea, verified via HMAC-SHA256 signature (X-Gitea-Signature) with a configurable GITEA_WEBHOOK_SECRET site setting, deduped by delivery id the same way the existing Stripe receiver dedupes events. Handles "issues" (closed/reopened -> ticket status) and "issue_comment" (created -> appends to the ticket's comment thread), skipping comments Epicura already posted itself (matched by Gitea comment id) to avoid loops. New support_ticket_comments table backs a lightweight conversation thread on both the user-facing support page and the admin support manager, each comment tagged by author (user/admin/gitea). Co-Authored-By: Claude Sonnet 5 <noreply@anthropic.com>
198 lines
7.7 KiB
TypeScript
198 lines
7.7 KiB
TypeScript
import crypto from "node:crypto";
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import { getSiteSetting } from "@/lib/site-settings";
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import { getPublicUrl } from "@/lib/storage";
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const LABEL_NAMES: Record<string, string[]> = {
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bug: ["bug"],
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suggestion: ["enhancement"],
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question: ["question"],
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};
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/** Gitea's issue-create endpoint takes label IDs, not names — resolve by
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* fetching the repo's existing labels and matching case-insensitively.
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* A repo with no matching labels (or a lookup failure) just means the
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* issue is created unlabeled, not that creation fails outright. */
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async function resolveLabelIds(baseUrl: string, token: string, repo: string, names: string[]): Promise<number[]> {
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if (names.length === 0) return [];
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try {
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const res = await fetch(`${baseUrl}/api/v1/repos/${repo}/labels`, {
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headers: { Authorization: `token ${token}` },
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signal: AbortSignal.timeout(10000),
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});
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if (!res.ok) return [];
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const labels = (await res.json()) as { id: number; name: string }[];
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const wanted = new Set(names.map((n) => n.toLowerCase()));
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return labels.filter((l) => wanted.has(l.name.toLowerCase())).map((l) => l.id);
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} catch {
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return [];
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}
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}
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/** Shared by ticket creation and the admin retry action, so a retry embeds
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* attachments exactly the same way the original attempt would have. Image
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* attachments embed inline (``) so they render as a preview in the
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* Gitea issue instead of just a clickable link — everything else (PDF,
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* text, zip) stays a plain link since Gitea can't preview those anyway. */
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export function buildGiteaIssueBody(opts: {
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description: string;
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userId: string;
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attachments: { key: string; contentType: string }[];
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}): string {
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const attachmentLines = opts.attachments.map((a) => {
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const url = getPublicUrl(a.key);
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return a.contentType.startsWith("image/") ? `` : `- ${url}`;
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});
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return [
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opts.description,
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attachmentLines.length > 0 ? `\n**Attachments:**\n${attachmentLines.join("\n")}` : "",
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`\n---\nReported via Epicure support form by user \`${opts.userId}\`.`,
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].join("\n");
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}
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/**
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* Opens an issue on the configured Gitea repo for a support ticket. Returns
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* the issue's HTML URL on success, or null if Gitea isn't configured or the
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* request fails — callers must treat this as best-effort, not block on it,
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* since the ticket itself is already saved regardless.
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*/
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export async function createGiteaIssue(opts: {
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type: string;
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title: string;
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body: string;
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}): Promise<{ url: string | null; number: number | null; error: string | null }> {
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const [rawBaseUrl, token, repo] = await Promise.all([
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getSiteSetting("GITEA_URL"),
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getSiteSetting("GITEA_TOKEN"),
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getSiteSetting("GITEA_REPO"),
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]);
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if (!rawBaseUrl || !token || !repo) {
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return { url: null, number: null, error: null };
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}
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const baseUrl = rawBaseUrl.replace(/\/$/, "");
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try {
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const labelIds = await resolveLabelIds(baseUrl, token, repo, LABEL_NAMES[opts.type] ?? []);
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const res = await fetch(`${baseUrl}/api/v1/repos/${repo}/issues`, {
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method: "POST",
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headers: {
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"Content-Type": "application/json",
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Authorization: `token ${token}`,
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},
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body: JSON.stringify({
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title: opts.title,
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body: opts.body,
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labels: labelIds,
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}),
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signal: AbortSignal.timeout(10000),
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});
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if (!res.ok) {
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const text = await res.text().catch(() => "");
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return { url: null, number: null, error: `Gitea returned ${res.status}: ${text.slice(0, 300)}` };
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}
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const issue = (await res.json()) as { html_url?: string; number?: number };
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return {
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url: issue.html_url ?? null,
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number: issue.number ?? null,
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error: issue.html_url ? null : "Gitea response had no html_url",
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};
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} catch (err) {
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// A thrown fetch error (DNS failure, connection refused, timeout, TLS
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// error) never reaches the res.ok branch above, so its real cause would
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// otherwise be lost — err.message alone is often just "fetch failed"
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// with the actual reason nested in err.cause. Log server-side with the
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// full cause chain, and fold a short form into the returned message so
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// it also shows up in the admin support view's tooltip, not just logs.
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const cause = err instanceof Error && err.cause instanceof Error ? err.cause.message : undefined;
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const message = err instanceof Error ? err.message : "Unknown error";
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console.error("[gitea] createGiteaIssue failed", { baseUrl, repo, message, cause });
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return { url: null, number: null, error: cause ? `${message}: ${cause}` : message };
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}
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}
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async function giteaCreds(): Promise<{ baseUrl: string; token: string; repo: string } | null> {
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const [rawBaseUrl, token, repo] = await Promise.all([
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getSiteSetting("GITEA_URL"),
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getSiteSetting("GITEA_TOKEN"),
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getSiteSetting("GITEA_REPO"),
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]);
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if (!rawBaseUrl || !token || !repo) return null;
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return { baseUrl: rawBaseUrl.replace(/\/$/, ""), token, repo };
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}
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/** Posts a comment on the linked Gitea issue. Best-effort — callers must not
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* block ticket/comment saving on this succeeding. */
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export async function postGiteaComment(
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issueNumber: number,
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body: string
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): Promise<{ id: number | null; error: string | null }> {
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const creds = await giteaCreds();
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if (!creds) return { id: null, error: null };
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try {
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const res = await fetch(`${creds.baseUrl}/api/v1/repos/${creds.repo}/issues/${issueNumber}/comments`, {
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method: "POST",
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headers: { "Content-Type": "application/json", Authorization: `token ${creds.token}` },
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body: JSON.stringify({ body }),
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signal: AbortSignal.timeout(10000),
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});
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if (!res.ok) {
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const text = await res.text().catch(() => "");
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return { id: null, error: `Gitea returned ${res.status}: ${text.slice(0, 300)}` };
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}
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const comment = (await res.json()) as { id?: number };
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return { id: comment.id ?? null, error: null };
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} catch (err) {
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const message = err instanceof Error ? err.message : "Unknown error";
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console.error("[gitea] postGiteaComment failed", { issueNumber, message });
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return { id: null, error: message };
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}
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}
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/** Opens or closes the linked Gitea issue to mirror a ticket status change.
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* Best-effort, same reasoning as postGiteaComment. */
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export async function setGiteaIssueState(
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issueNumber: number,
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state: "open" | "closed"
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): Promise<{ ok: boolean; error: string | null }> {
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const creds = await giteaCreds();
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if (!creds) return { ok: false, error: null };
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try {
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const res = await fetch(`${creds.baseUrl}/api/v1/repos/${creds.repo}/issues/${issueNumber}`, {
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method: "PATCH",
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headers: { "Content-Type": "application/json", Authorization: `token ${creds.token}` },
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body: JSON.stringify({ state }),
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signal: AbortSignal.timeout(10000),
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});
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if (!res.ok) {
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const text = await res.text().catch(() => "");
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return { ok: false, error: `Gitea returned ${res.status}: ${text.slice(0, 300)}` };
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}
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return { ok: true, error: null };
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} catch (err) {
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const message = err instanceof Error ? err.message : "Unknown error";
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console.error("[gitea] setGiteaIssueState failed", { issueNumber, state, message });
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return { ok: false, error: message };
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}
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}
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/** Gitea signs webhook deliveries with HMAC-SHA256 hex digest of the raw
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* body (X-Gitea-Signature) — no timestamp prefix, unlike Stripe. */
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export function verifyGiteaSignature(rawBody: string, signature: string, secret: string): boolean {
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const expected = crypto.createHmac("sha256", secret).update(rawBody, "utf8").digest("hex");
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const expectedBuf = Buffer.from(expected, "hex");
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let providedBuf: Buffer;
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try {
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providedBuf = Buffer.from(signature, "hex");
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} catch {
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return false;
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}
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if (providedBuf.length !== expectedBuf.length) return false;
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return crypto.timingSafeEqual(expectedBuf, providedBuf);
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}
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